How long does it take for business information updates to be evaluated?
The Reviewbah team evaluates suggested edits and business additions 7 days a week, and they’re typically resolved within 24-48 hours of submission. However, more complex issues may require more time for resolution. To verify an update we often use a variety of sources: user-generated content on Reviewbah (Reviewbah users often write about what’s going on with a changing business), the business’s primary website, social media, third party sources (news articles etc.), and sometimes direct outreach to the business. The evaluation process is generally expedited if the submission follows our various guidelines and if supplemental information is provided in the Additional Context/Notes field when applicable.
Who can suggest business information updates?
Reviewbah Reviewbah receives suggested business updates from a variety of sources, including: business owners, Reviewbah users, and platform partners. Essentially anyone using the site can suggest general business updates, report substantial business changes, or add a business.
Why were the changes I suggested to a business page rejected?
Our moderators need to be able to independently verify each suggested change that comes in. Not all suggestions are valid, so we have to carefully evaluate each one and look for independent confirmation before we can approve the change. In some cases, your suggested change simply may not have fit our particular standards for business page information.
Suggested changes need to fall within our guidelines, and will be rejected if they don’t meet our criteria.
We want Reviewbah business pages to be simple, accurate, and generally reflective of the way consumers recognize a business. If you think we got it wrong, please submit the change again with an explanation (and any useful links) to help us verify your suggestion.